Question 1

Why should you use a collection agency?

Accepted Answer

Using the services of a collection agency has several advantages. A customer will usually collaborate with a collection agency even if they have not cooperated with the creditor. This is because most people are aware that collection agencies may harm their credit history by using other tactics to get payment, such as legal action. The bottom line is that you are already too busy attempting to accomplish your other duties to waste time looking for clients who haven’t paid their bills.

Question 2

How successful have you been with other companies?

Accepted Answer

We are proud of our tried-and-true approach, and the results speak for themselves. Across a wide range of businesses and debt types, we have regularly achieved recovery rates that are, in most cases, twice the industry norm.

Question 3

How will I communicate with the collection agency?

Accepted Answer

ICS-Collection Account Resolution takes pride in developing long-term relationships with our clients. You will be allocated an account manager who will be available to you at all times if you have any questions or issues. We will also keep you up to speed on our progress through monthly collection reports that outline the collection process.

Frequently Asked Questions